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Difficult Conversations Are Growth Opportunities

first_img Essential Reading! Get my 2nd book: The Lost Art of Closing “In The Lost Art of Closing, Anthony proves that the final commitment can actually be one of the easiest parts of the sales process—if you’ve set it up properly with other commitments that have to happen long before the close. The key is to lead customers through a series of necessary steps designed to prevent a purchase stall.” Buy Now No one wants to have difficult conversations. It is hard to deal with situations when emotions are high and people are upset. But these conversations are crucial to your success, and difficult conversations offer you an opportunity to grow personally and professionally.From time to time, no matter how good your company is, you are going to have problems executing and delivering for your clients. You aren’t going to have a lot of people fight you to lead the conversations with your clients about your failing and your plan to turn things around. But dealing with these issues is what builds your client’s trust and confidence in you. Hiding from issues destroys trust and confidence.You and your dream client are struggling to produce the outcomes you sold. They’re disappointed and angry? Jot down your talking points and action plans, and get face-to-face (the sooner the better). Client has a serious complaint and wants to rip someone’s face off? Make your face the first they see, and let it be known that you were side-by-side with them when they needed you.As a manager or leader, you are going to have to have difficult conversations with the people you lead. Sometimes those conversations will be about their performance, and they will sometimes be unpleasant. As a leader, you have to engage in these uncomfortable conversations. It’s a part of your role that you can’t abdicate.One of the people you are responsible isn’t performing? Have the difficult and very real conversation about their performance issue, even though the conversation isn’t going to be very much fun. Another person has personal issues that are impacting their life? You really don’t want to deal with it because it’s messy. Have the conversation even if it fills you with dread.It’s important that you learn to have effective, difficult conversations. The better results you need are on the other side of those conversations. The more you learn to deal with situations and conversations when emotions are running hot and stakes are high, the more prepared you will be to deal with other difficult conversations.Difficult conversations are growth opportunities.last_img read more

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Visualizing Data in Tableau Public

first_img ShareEmailPrint To learn more, read: Posted on November 29, 2010November 13, 2014Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to email this to a friend (Opens in new window)Click to print (Opens in new window)Visualizing data is a useful way to show trends and information that may not be as easily understood or compelling in tables or text. There are many tools available online to visualize maternal health data, such as GapMinder or those available from IHME. Tableau Public is another such tool, but unlike others available, it allows you greater flexibility in terms of the data you use. Data from Access, Excel, text files and many other formats can be used.It takes some time to learn how to use the tool, but after a little practice you’ll be able to create a chart showing the decreases (and the unfortunate increases) in maternal mortality ratios or a map showing changes in MMRs in Africa.Looking for data to get started? A number of sources listed on our Statistics page allow you to download data to Excel, which you could then use on Tableau Public.Share this:last_img read more

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10 months agoDONE DEAL: Middlesbrough striker Martin Braithwaite joins Leganes

first_imgDONE DEAL: Middlesbrough striker Martin Braithwaite joins Leganesby Carlos Volcano10 months agoSend to a friendShare the loveMiddlesbrough striker Martin Braithwaite has joined Spanish club Leganes on loan until the end of the season.The 27-year-old Denmark forward has not scored for Boro since asking to leave the club at the end of August.It is the second time Braithwaite has left Boro on loan since joining them in July 2017, having spent the second half of last season at French club Bordeaux.”He wanted to go in the summer. He has got his move now,” manager Tony Pulis said after Tuesday’s game at Derby. TagsTransfersLoan MarketAbout the authorCarlos VolcanoShare the loveHave your saylast_img read more

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Panama Canal Cuts Maximum Draft for Neopanamax Locks

first_imgzoomImage Courtesy: Panama Canal Authority The Panama Canal Authority (ACP) has decreased the maximum allowable draft for vessels transiting the Neopanamax locks at the beginning of January.Precipitation registered in the Panama Canal watershed during December 2018 was around 90 percent below the historical average, causing water levels in Gatun and Madden Lakes to drop below the expected levels for this time of the year.As a result, the Panama Canal has deemed it necessary to implement water conservation measures to delay implementation of seasonal draft adjustments and to minimize the adverse effect that these may.Despite these efforts, the weather forecast for the upcoming weeks indicates that the first seasonal draft of 14.94 meters (49 feet) TFW is required effective February 11, 2019, for vessels transiting the Neopanamax locks.The authority said that vessels arriving with drafts over 14.94 meters (49.0 feet) TFW may be allowed to transit past this date depending on the actual level of Gatun Lake at the time of transit. Otherwise, they will be required to trim or off-load cargo to transit.last_img read more

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This Years MLB Tankfest Is Epic And Maybe Pointless

Cycles of winning and then rebuilding are nothing new in baseball, but this year’s cellar dwellers may have been especially emboldened to bottom out after watching the Astros and Cubs take that route on their way to winning the last two World Series. Each team’s title run was preceded by years of spectacular losing, serving as two proofs of the idea that a controlled franchise demolition can help pave the way for 100-win seasons and October parades. In addition, the era of owners and fans being content with a ballclub that’s merely respectable is seemingly over; if you’re not contending for a championship, the thinking goes, you may as well not even try to win at all.It makes sense, on paper. From a bottom-line perspective, buying wins that aren’t likely to tip a team over the threshold to making the playoffs is a poor way to maximize revenue. By concentrating instead on snagging high draft picks and rebuilding their farm systems, Houston and Chicago were able to use their picks on a procession of star prospects such as Carlos Correa, Kris Bryant, George Springer, Javier Baez, Alex Bregman … and the list goes on.But the Cubs and Astros might be special cases. Historically speaking, losing a ton of games doesn’t automatically lead to future success: Since 1969, the average team that lost between 90 and 100 games3Per 162 total games. in a season ended up winning an average of 80 games five years later, with only 23 percent having at least 90 wins. By comparison, the group of teams that lost between 75 and 85 games — so, teams that started from the middle — ended up in basically the same place. They won an average of 81 games five years later, with 21 percent cracking 90 wins. In other words, clubs that bottomed out and clubs that built from a place of respectability don’t usually look that different a few years down the line.Why? Probably the same reason that possessing a highly ranked farm system has surprisingly little effect on a team’s major-league fortunes down the road. Chicago and Houston were fortunate that so many of their top farmhands turned into stars,4Granted, not all of them did: 2013’s No. 1 overall pick, Mark Appel, quit baseball in February. and each has supplemented its young talent with cash spent elsewhere. (That’s a model the Phillies are currently following as well, to some early-season success.) Tanking is just the first step; to make it pay off, you also have to nail everything that comes after.This year’s extreme logjam of tankers may also make the strategy less effective. In the past, some teams were able to successfully build from the bottom because there wasn’t a ton of competition down there. It remains to be seen how well the tactic will work when almost a third of the league is doing the same thing at the same time. These copycats may have all hopped on the tank train at the wrong moment.Either way, the result of all this tanking has been a lot of bad baseball in the early going. I’m not totally convinced it’s had more of an effect on this year’s disappointing attendance numbers than, say, the terrible weather that’s plagued much of April around the country.5Although it should be said that 2018’s average attendance has dropped even further, from 27,532 per game at the time of Jeff Passan’s article to 26,931 through April 29, even as temperatures have risen. But it will probably end up affecting playoff races (as various contenders rack up easy wins against deliberately bad teams) and lead to more fans tuning out in the cities hosting these tank projects, and just at a time when baseball’s popularity was starting to creep back up again. All in the name of a strategy that might not even consistently work — despite a few high-profile successes in recent years.Check out our latest MLB predictions. The 2018 MLB season could end up being defined by a lot of things, including the possibility of even more tinkering to the baseball, an epic spate of strikeouts or the disappointing performance of the league’s supposed superteams. But most likely, we’ll remember 2018 as the year tanking dominated baseball’s landscape like never before. Not only did the spectre of mass rebuilding hang over the offseason — contributing to the slowest free-agent class in recent memory — but even after the talent was reshuffled on the field, tanking has already made a major impact on the standings. Particularly the bottom of the standings.According to our Elo projections, eight teams — the Reds, Royals, Marlins, Orioles, White Sox, Padres, Tigers and Rangers — are currently on track to lose at least 90 games, with roughly half of those teams flirting with a 100-loss pace. That’s the most potential 90-game-losers at the end of April since at least 1969,1The start of the “divisional era,” when MLB expanded to 24 teams. if we calculate past teams’ expected records using their Elo rating as of April 30 of each season.2Specifically, I ran a regression predicting a team’s rest-of-season record from its Elo rating at the end of April, and then added that expected record to a team’s actual record as of April 30 to arrive at a projected full-season record equivalent to the ones we list on our Elo-based MLB interactive. I also discarded strike-shortened seasons (like 1994 and 1995) from this analysis. With just a little luck, this year could end up matching (or surpassing) the record-setting 2004 season, which had 10 teams with 90 or more losses. read more

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By the numbers Ohio State steamrolls Rutgers 497

OSU redshirt sophomore quarterback J.T. Barrett (16) and redshirt sophomore H-back Jalin Marshall (7) celebrate a touchdown against Rutgers on Oct. 24 at High Point Solutions Stadium. OSU won, 49-7. Credit: Samantha Hollingshead / Photo EditorThe offensive problems that have plagued Ohio State (8-0, 4-0) all season seem to have finally been resolved, for now. Redshirt sophomore quarterback J.T. Barrett returned to the starting lineup for the first time this season and he led the Buckeyes to a 49-7 rout in OSU’s first trip in program history to Piscataway, New Jersey, to take on Rutgers.Barrett totaled five touchdowns (three passing, two rushing) and 324 yards of offense as he helped show the nation the potential of the Buckeye offense that has been off to a rocky start.  Since being phased more and more into the offense after the game at Indiana, Barrett has collected 10 touchdowns and 500-plus yards of offense in his last three games combined. After Saturday night’s performance, it is clear that he has solidified his place once again as coach Urban Meyer’s No. 1 option.The Buckeye offense started slow in the first quarter, but once Barrett was settled in the offensive steamroller began moving, as the Buckeyes tallied 49 unanswered points on an overwhelmed Rutgers team. Junior Ezekiel Elliot ran for 142 yards and two touchdowns on 19 carries as he once again led the Buckeye rushing attack. Barrett also added his second straight 100-plus yard rushing game.On the defensive side of the ball, the Buckeyes were able to easily contain Rutgers all night long, and only gave up a touchdown in the final seconds of the game. Redshirt sophomore cornerback Gareon Conley picked off a pass, while sophomore Raekwon McMillan led the team with seven tackles.OSU has a bye next week before a home matchup against Minnesota, while Rutgers goes to Camp Randall Stadium to face off against Wisconsin on Oct. 31.By the numbers:21 – OSU picked up its 21st straight win last night, the longest current winning streak in the nation.2 – The amount of matchups ever between the Scarlet Knights and the Buckeyes, with the first meeting last year in Columbus. OSU is now 2-0 in the series.3 – The Big Ten currently has three undefeated teams in the top 10 of the AP Poll (Michigan State, OSU and Iowa). The Pac-12, SEC and ACC only have two between the three conferences.0 ­– The Buckeyes played a nearly flawless game on Saturday and didn’t get a single penalty called against them.49 – Tied for the most points put up by the Buckeyes this season (the other game was against Maryland).21-8 –  The Buckeyes enter a tough stretch to end the regular season, as they are scheduled to play four teams with a current combined record of 21-8, and all of whom feature a current winning record (Minnesota, at Illinois, Michigan State, at Michigan). read more

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Probusiness stance hurts players

This term, the highest court in the land has decided to weigh in on a case that’s about hats. That may sound innocuous, but what the Supreme Court decides in American Needle, Inc. v. NFL could dramatically change the playing field in professional sports business. In 2000, the NFL auctioned the exclusive rights to hat merchandise bearing the NFL logo and the logos of all its member teams to Reebok. American Needle, Inc. used to have similar rights, but found that the NFL was not renewing their license following the Reebok deal.The company says deals that the NFL makes with companies like Reebok violate the Sherman Act, which limits monopolies and cartels. The NFL, however, is saying that they acted as a “single entity.” For the purposes of merchandising, the league isn’t a collection of team businesses coming together to drive out the competition and increase prices, but one buyer making a purchase.If that sounds shaky, consider the special nature of a sports league. Teams compete with each other for things like TV time, players, and even fans, but in business terms teams and leagues tend to work together to sell their sport, coordinating their intellectual property.American Needle ambitiously decided to take the NFL, Reebok, and the 32 team owners to court in 2004. The NFL won on each appeal, but American Needle persisted and eventually asked the U.S. Supreme Court to hear their case. Surprisingly, the NFL’s lawyers (and the NHL’s and the NBA’s) sent in briefs recommending that they do just that.If the leagues and the team owners could get their status as a single entity confirmed by the highest court in the land, it would set a precedent that would give them legal grounds to do away with all sorts of competition that might hurt their profits. Smelling a rat, the players’ and coaches’ associations of the major sports leagues have hired expensive lawyers with Supreme Court and anti-trust experience to support American Needle. Those unions would lose bargaining power if a single entity precedent is established. In a worst case scenario, salaries and free agency would drop precipitously, possibly resulting in strikes in the major sports leagues. The NCAA and BCS get these kinds of anti-trust cases just as much, if not more, than the professional leagues; the NCAA for the restrictions they place on television markets, merchandise and player scholarships, and the BCS for their lucrative post-season bowl advertising market. A pro-NFL decision would halt future cases like these before they even start.The Supreme Court is fairly conservative this term, and arguably pro-business. Obviously the leagues and team owners like their chances to codify their monopoly. This might give them the bigger short term profits that they seek, but it probably also means unhappier players, higher ticket and jersey prices for fans and a less enjoyable and accessible experience all around. read more

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Rodriguez was little depressed about Real Madrid – Heynckes

first_imgBayern Munich manager Jupp Heynckes has revealed that James Rodriguez was “a little depressed” about leaving Real MadridAfter an impressive display for Colombia in the 2014 World Cup, Rodriguez sealed a move to Real during that same summer and settled in well to his new surroundings at the Spanish capital with 13 goals in his first La Liga campaign.However, due to both inconsistency and the high level of competition at the club, Rodriguez found himself more of a fringe player at Real in his second season and was notably absent in the Champions League final.After joining Bayern on a loan in 2017, Rodriguez suffered a slow start to life in the Bundesliga under Carlo Ancelotti.But since the appointment of Heynckes earlier this season, the 26 year-old has thrived at the Allianz Arena and looks set to make his stay with Bayern a permanent one in the summer.rb leipzig, bayern munichReport: Bayern are held by Leipzig George Patchias – September 14, 2019 Bayern Munich was held to another draw, this time by RB Leipzig.Bayern Munich finds themselves in the unfamiliar position of sitting third in the…“He was a little depressed,” said Heynckes, according to SportsKeeda.“I took care of him, I had lots of talks with him, and step by step he found confidence. He is more relaxed within the team.“Our fans here, when they see him play football, they enjoy it. Above all he is a player who has fantasy, has an overview.“He is more open-minded and gives the impression he feels well and has settled in Munich. I think this is most fundamental.“He has been learning German, but as you know with Spanish speaking players it is difficult for them to learn. But I can speak with him.”last_img read more

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Strootman looking forward to playing for Roma

first_imgKevin Strootman can play his 100th Seria A game for AS Roma against Juventus tomorrow and he insisted that he is planning to stay at the club for much longer than just that.The Dutchman has missed two years of his career at AS because of his terrible knee injuries and he is very grateful towards the club that they decided to stand by him and give him every kind of support needed.The midfielder spoke about his future with the club as he said, according to Football Italia:Maurizio Sarri, JuventusMaurizio Sarri satisfied despite Juventus’ draw at Fiorentina Andrew Smyth – September 14, 2019 Maurizio Sarri was satisfied with Juventus’ performance on Saturday afternoon after finishing a tough game at Fiorentina 0-0.“I’ve made 99 Serie A appearances for Roma, but it should’ve been many more. I’ve been playing regularly and want to have a lot more games in the Roma jersey.”“At the start of the season, our objective was to challenge for the Scudetto, but now we need only a point to ensure we’re in the Champions League next term.”“We’ve seen how wonderful it is to play in this competition, as the stadium was packed and the whole city felt involved. We did really well in the Champions League, but unfortunately in December and January dropped too many points in Serie A to continue the Scudetto race with Juve and Napoli.”last_img read more

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Arsenal agree Bernd Leno deal with Bayer Leverkusen

first_imgArsenal have just concurred to sign a deal with Bayer Leverkusen goalkeeper Bernd Leno, according to ESPN.The 26-year-old will seal up a five-year deal while his move shall be finalized later this week as German newspaper Bild reports the transfer fee was in the region of €25 million.New Arsenal boss Unai Emery who identified Leno and made him the club’s long-term replacement for Petr Cech,  have been locked in talks with Leverkusen over a deal for Leno for several weeks and the goalkeeper is poised to make the switch to the Emirates.Club Atletico de Madrid v Juventus - UEFA Champions League Round of 16: First LegUEFA Champions League Group D – Preview Boro Tanchev – September 7, 2019 Three teams from Europe’s major four leagues will compete in Group D, with two of them as big favorites to progress into the knockout stage.Leno made six appearances for Germany but was not named in their World Cup squad, enabling him to hold talks with Arsenal. As a product of Stuttgart’s youth system, Leno is one of the more highly regarded goalkeepers in Europe after impressing at Leverkusen for the last seven seasons.Leno will become Emery’s second signing as Arsenal boss after the addition of Switzerland full-back Stephan Lichtsteiner on a free transfer from Juventus.last_img read more

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